Delivery
UK Shipping:
We offer shipping Royal Mail 2nd Class shipping within the UK for £1. For those who need their orders sooner, we also provide an option for UPS delivery at £6 with next day delivery. Orders placed with UPS before 2pm will be aimed for next day delivery.
International Shipping:
We offer worldwide tracked shipping, though shipping costs may vary depending on the destination country. Please note there is a £30 minimum order quantity for international orders. Operating Hours: Please note that we do not operate on weekends. Orders placed on weekends will be processed on the next working day.
Returns and Refunds
Damaged Goods:
If you receive a damaged item, please keep the original packaging, and report the issue within 7 days of receipt. Take a clear picture of the damaged item with the delivery label visible.
Wrong Item Received:
If you receive the wrong item, please contact us, and provide a picture of the item and we will send out a new one to you.
Returns for Unwanted Items:
If you wish to return an item that is no longer required or was ordered by mistake, you have 30 days to do so. The item must be unused and in its original packaging. Please note that in this case, you are responsible for covering the cost of postage services.